API requests being rejected in EU

Incident Report for mailgun

Resolved

This incident has been resolved.

Posted May 29, 2021 - 12:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2021 - 10:32 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2021 - 10:03 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2021 - 09:00 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2021 - 08:04 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 29, 2021 - 07:32 PDT

Investigating

We are currently investigating an issue where API requests to endpoints in the EU region are being rejected.

Posted May 29, 2021 - 07:02 PDT

This incident affected: Email Services (API, SMTP, Outbound Delivery, Inbound email processing, Events & Logs), Customer Tools (Control Panel), and Deliverability Services (Email Validation).