mailgun Status

All Systems Operational

Email Services Operational

API Operational

SMTP Operational

Outbound Delivery Operational

Inbound email processing Operational

Events & Logs Operational

Stats and Analytics Operational

Deliverability Services Operational

Email Validation Operational

Inbox Placement Operational

Spam Trap Network Operational

Email Previews Operational

Customer Tools Operational

Control Panel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 27, 2025

Delayed Logs in EU Region

Resolved - This incident has been resolved.
Nov 27, 03:07 PST

Update - We continue to monitor while the system processes delayed events.
Nov 27, 02:49 PST

Monitoring - A fix has been implemented and we are monitoring the results. The system continues to work through the delayed logging events backlog.
Nov 27, 02:21 PST

Update - Engineers are continuing to implement a fix for this issue.
Nov 27, 01:57 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 27, 01:26 PST

Update - We are continuing to investigate this issue.
Nov 27, 01:16 PST

Investigating - We are currently investigating this issue.
Nov 27, 00:46 PST

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

Elevated inbound recipient rejected

Resolved - On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded.

Affected timeframes:
US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTC
EU region: 14:55 to 15:48 UTC

Based on our analysis, approximately 25% of US inbound traffic and 50% of EU inbound traffic had a chance to have been impacted during these windows. We're unable to provide exact counts due to gaps in our logging for rejected inbound mail, which we have since corrected.
Nov 13, 02:30 PST